Your rights under Title VI

• The City of Albany, Oregon operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964
• Any person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Albany.
• For more information on the City of Albany’s civil rights program and the procedures to file a complaint:
  • Call 541-917-7606
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it. 
  • Visit our administrative office at 112 SW 10th Avenue in Albany
• A complainant may also file a complaint directly with the Federal Transit Administration:
• Office of Civil Rights
  Attention: Title VI Program Coordinator
  East Building 5, Floor TCR
  1200 New Jersey Ave SE
  Washington, DC 20590
• If information is needed in another language contact 541-917-7605. 
• For more information visit www.albanytransit.com or cityofalbany.net

Title VI/ADA Complaint Form

Sus derechos bajo el Título VI

• La Ciudad de Albany Oregón opera sus programas y servicios sin distinción de raza, color y origen nacional de acuerdo con el Título VI de la Ley de Derechos Civiles de 1964
• Cualquier persona que crea él o ella ha sido agraviado por cualquier práctica discriminatoria ilegal bajo el Título VI puede presentar una queja ante la Ciudad de Albany.
• Para obtener más información sobre el programa de derechos civiles de la Ciudad de Albany y los procedimientos para presentar una queja:
  • comuníquese al 541-917-7606
  • envíe un correo electrónico a This email address is being protected from spambots. You need JavaScript enabled to view it. 
  • visite nuestra oficina administrativa en 112 SW 10th Avenue, Albany
• Un denunciante puede presentar una denuncia directamente ante la Administración Federal de Tránsito presentando una denuncia:
  Office of Civil Rights
  Attention: Title VI Program Coordinator
  East Building 5, Floor TCR
  1200 New Jersey Ave SE
  Washington, DC 20590
• Si se necesita infromacion en otro idioma de contacto 541-917-7605.
• Para obtener más información, visite www.albanytransit.com o cityofalbany.net

Título VI y/o Formulario de quejas de ADA

Albany Transit System
Bus service in Albany

Linn-Benton Loop
Bus service between Albany and Corvallis

Call-A-Ride
Paratransit Service

Albany Municipal Airport

Fare

$2/person, one-way

• Ticket booklets are available at the Riverfront Community Center office to aid riders in paying their fare.
• Exact fares are required. Drivers do not carry change.

Eligibility

The Call-A-Ride service is generally available to Albany residents who are:

• Senior citizens 60 years of age and older, OR
• People of all ages with disabilities who are unable to access fixed route bus services.

Rider's Manual

Service Days/Hours

Monday-Friday

6:30am - 6:30pm

Saturday

8:00am - 6:00pm

Holidays

Call-A-Ride operates Monday through Saturday except on days that the Albany Transit System does not operate.

Request a ride

Dispatch is available Monday-Friday, 9:00am - 4:00pm 

• Call for a ride up to 14 days in advance of your appointment.
• Leave a message after hours for ride requests or cancellations.

Have this information ready before calling:

• Time and date of appointment
• Return time (If you do not know your return time you will need to call for pick-up)
• Exact address(es)
• If you use a mobility aid
• If someone will be traveling with you