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Employee Assistance Programs

Health Insurance Questions? Let Alliant’s Member Advocate assist you with all of your health insurance questions and answers.

Alliant's Member Advocate can help you with:

  • Understanding provider bills and notices
  • Investigating claims questions
  • Navigating complex procedures
  • Finding the right providers
  • Expediting questions
  • Assisting with the appeals process
  • and more

Contact an advocate by calling 971-327-4908 or at This email address is being protected from spambots. You need JavaScript enabled to view it.

Employee privacy is always protected, and you will need to authorize the advocate to work on your behalf.

eap supportlinc

SupportLinc

This confidential program provides 8 free sessions (both virtually and or in-person) for employees and their dependents, per existing issue.

The EAP offers a wide range of services, including:

  • Counseling Services: Access to confidential counseling sessions for emotional, mental, and behavioral health concerns. Option of in-person, text therapy or virtual.
  • Work-Life Balance Support: Assistance with managing stress, work-life balance, and personal responsibilities
  • Financial and Legal Advice: Guidance on financial consultation, debt management, and legal issues.
  • Coaching: Support for depression, stress, anxiety, or relationship issues.
  • Crisis Support: Immediate assistance during personal crises or emergencies.
How Can You Access Supportlinc EAP Services?

To take advantage of the Supportlinc EAP, simply contact CuraLinc at 888-881-5462 or visit www.supportlinc.com (group code: cityofalbany) for more information and to schedule an appointment. All services are free of charge and strictly confidential.

More Information

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eap standard

HealthAdvocate from The Standard

We also have a secondary EAP service available to us through The Standard called HealthAdvocate, which can be used in place of or in addition to the services provided through SupportLinc.This program includes three confidential visits per "Life Service" for employees and their dependents.

More Information

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The Human Resources Department develops and maintains innovative and responsive systems and programs that help recruit, retain, and sustain a high-quality workforce and encourage a commitment to excellence.

Read our department's mission, vision, and values

The City of Albany is an equal opportunity employer and values diversity in its workforce. Women, minorities, and individuals with disabilities are encouraged to apply for City positions. Please notify the Human Resources Department if you need any reasonable accommodation or assistance with any part of our application and screening process. Hearing impaired individuals needing assistance can call the Oregon Relay Service at 800-735-2900 and provide them this phone number: 541-917-7509. All other applications are only accepted online through our vendor, NEOGOV.

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